Release Notes for Skyhawk CE Mobile App Version 5.9.5

Release Notes for Skyhawk CE Mobile App Version 5.9.5

Version: 5.9.5 (BUILD ID: 8079625)
Date: 07/12/2022

Changes and Improvements

  • Remote Updating of Sensor Sensitivity – You can now remotely update the sensitivity of a sensor without directly interacting with the device itself. Please note, this functionality requires a hub with firmware C018 or higher.
  • “View all devices” feature in Enterprise View – The “View all devices” feature which was added to the CE Deployment view in our last release has now been included in the EE Location view as well. This can be found when viewing the device details and selecting the ‘Location’ tab. From there, any devices that are deployed with the same customer/location ID will can be displayed on the map for your reference by clicking on ‘View devices with the same Customer ID’. Note that this should only be visible for devices that have external customer/location IDs associated with them.
  • General UI/UX Improvements – A variety of minor UI/UX improvements were made including: Heartbeat tile updated to simply show if device currently has a ‘Good heartbeat’ or ‘Missed Heartbeat’
    • Updated and streamlined content for the “Getting Started” introduction.
    • Improvements to clarify language across various modals and notifications within the app.
    • Hub and sensor heartbeat tiles showing the correct interval currently being communicated by the devices.
    • Improved form validation to be more consistent across all forms.
    • Enterprise users will note an update of the logo when logging in. The new logo highlights “Skyhawk EE”, our enterprise edition brand.
    • Support, Terms of Service and Privacy Policy were updated to reflect our new website.

 

Fixed From Previous Release 5.9.0

  • The “Date Added” sorting on the ‘All’ devices view has been corrected to display devices more accurately. Previously you may have noticed that devices (Kiwi, KiwiIR, Hub) were grouped separately from sensors. They now will sort correctly based on the date they were added.
  • The sensitivity tile for a Kiwi device previously would show ‘Disabled’ until it was tapped. This was corrected and will show the current sensitivity setting on load.
  • For Enterprise users, customers or locations that have been archived will no longer show up in the mobile app as options for deploying a device.

Impacts

On next app launch, the mobile app will auto-update.

Release Notes for Skyhawk CE Mobile App Version 5.9.2

Release Notes for Skyhawk CE Mobile App Version 5.9.2

Version: 5.9.2 (BUILD ID: 7936264)
Date: 04/19/2022

Changes and Improvements

  • New Deployment View for CE Customers – When in the device detail view, you now have access to a new Deployment view. In this view you can add some details pertaining to where you might be placing your device including: ‘Customer ID’, ‘Customer Name’, ‘Deployed by’, and ‘Address’. The previous Location view is still available and functional from this screen by clicking on ‘View Map’. Also, ‘Device name’ and ‘Description’ have been moved to this view (previously these were found on the Settings view).
  • Map view of devices with the same Customer ID The map view was updated to include the ability to view, on the map, devices that are assigned to the same Customer ID in the Deployment view. Tapping this option will refocus your map and show, via pins, the GPS location of the associated devices. NOTE: Any devices that do not have assigned Customer IDs will, for the time being, be grouped in this view. A future update will change this so that the “View devices with the same customer ID” is only available for devices that have a Customer ID assigned.
  • Improved pin dropping on the map – We have enhanced the ability of the map to allow a simple tap to move the pin placement of your device. Whenever this is utilized, the exact GPS location for the device is recorded, and using Google Place, we dynamically update the closest street address for the device.
  • General UI/UX Improvements – A variety of minor UI/UX improvements were made including: Heartbeat tile updated to simply show if device currently has a ‘Good heartbeat’ or ‘Missed Heartbeat’
    • When a tile has no data to display, it shows a more relevant message
    • Improved formatting of phone numbers
    • A confirmation when phone or email notifications are turned off
    • On the additional of a new device, the user is taken to the appropriate dashboard matching the added device type
    • And more…

Fixed From Previous Release 5.9.0

  • Fixed the incorrect ability to set the pause time to 24 hours and 59 minutes, when devices only allow for 24-hour pauses.
  • Updates to correct error handling issues during form validation, including the allowing for
  • certain special characters, but limiting the use of emojis in input and text fields.
  • Resolve typos and misspellings.
  • Improvements to general UI to ensure design and layout is as similar as possible across multiple device types with varying screen sizes.

Impacts

On next app launch, the mobile app will auto-update.

Balancing Cost Effectiveness with Self Storage Security

Balancing Cost Effectiveness with Self Storage Security

Security is one of the most critical issues facing self storage operators and owners on a day-to-day basis. Preventing theft, vandalism, and property damage is crucial for self storage facilities to retain current tenants and attract new ones. In so many words, self storage operators want to provide as much safety and security as possible, while making their units easy to access for tenants, all without breaking the bank. It’s a fine line to walk, and one that can become even more difficult when it comes to the sheer variety of methods available to secure a facility.

Conventional Self Storage Security Measures

There are many ways self storage facilities secure their units. Traditional security measures include physical deterrents, like motion-activated floodlights, tall fences, or security guards. Some facilities might also field passive surveillance systems, such as CCTV and network-connected IP cameras. Other self storage providers may rely on more advanced measures, such as real-time remote video monitoring services, audible alarms, or centralized unit access systems.

In reality, very few self storage providers employ all of these security measures at once. Instead, most operators will use a combination of traditional measures, and perhaps one or two more high tech security systems.

Cost is the primary factor that governs the kind of countermeasures a self storage facility will deploy. For example, the cost of retrofitting existing self storage units with a central system can easily run into the tens of thousands of dollars and could take years to recoup the upfront investment. Similarly, live video monitoring services require both the initial upfront cost of cameras, as well as expensive, high-commitment service contracts. For many facility operators, the long-term cost isn’t necessarily worth the benefits these systems provide.

An Affordable Alternative to Expensive Self Storage Security Systems

Enter the Kiwi IR, a robust, cost-effective infrared security solution powered by Skyhawk technology. The Kiwi IR combines the convenience of a central monitoring system without the price of retrofitting a hardwired system into a facility. Leveraging the power of Verizon’s dedicated LTE wireless network, the Kiwi IR provides real-time alerts through an easy-to-use application available on both iOS and Android devices. 

Unlike other more expensive hardwired systems, the Kiwi IR is a cost-effective solution that’s easy to deploy and scales to cover facilities of all sizes. Installation is as simple as unpackaging the Kiwi IR, registering it with a smart device, and placing it in the desired unit. Each Kiwi IR is built to withstand a wide range of temperatures, resist shock, and last for over a year on user-replaceable batteries. The result is a device engineered for use in a wide range of self storage facilities and that is easy to install and replace for tenants.

The Bottom Line

There’s no shortage of security measures available to self storage owners and operators, ranging from low-tech options to expensive, central security systems. Kiwi IR strikes a balance between effectiveness and cost, offering the benefits of affordable IR hardware with an easy-to-use application. Kiwi IR doesn’t require expensive retrofitting of facilities, and doesn’t lock self storage users into an expensive long-term service contract.

If Kiwi IR sounds like the right fit for your self storage facility, contact us to learn more about how our Skyhawk-powered hardware can save you time and money.