How Secure Are Your Belongings in Storage Units?

How Secure Are Your Belongings in Storage Units?

If the closets, garage, and basement in your home are already at capacity, you are not alone. Many people have more things than they can store at their residence. There are many reasons that we lack adequate storage in our abodes—items are inherited, work equipment becomes overwhelming, nostalgic keepsakes accumulate, and more. Often these things aren’t easily replaceable, so we want to keep them safe. The solution we frequently turn to is finding a convenient storage unit that appears to have adequate security to protect our belongings.

The reality: Storage facilities often do little to keep your things safe

A closer examination reveals that storage facilities don’t typically exert themselves to safeguard the storage units, putting your belongings at risk. Perhaps they have closed circuit TV or recommend certain locks that are more difficult to remove, but break-ins and theft still impact a growing number of customers. The security pitfalls at these facilities can result in inconvenience, insurance headache, and heartbreak.

Given the real possibility of a theft in your unit, questions arise. Do you have any recourse with the storage facility? Is the facility liable for anything that happens to your belongings? The answers are often murky, but coverage and liability appear to be limited.

Take these cautionary tales into account.

  • Intact locks cause issues – A theft has occurred in a storage unit. If the customer discovers an intact lock (either theirs or a new replacement lock attached by the thieves) on the unit, the insurance company does not consider a theft to have taken place. No claims can be made in this case, according to the fine print of certain storage unit providers.
  • Disc locks are not infallible – Although these round locks are more difficult to remove, some perpetrators still do it. Then they access your unit, take your things, leave your unit, and secure it with a new lock.
  • Tunneling happens – Sometimes thieves rent a unit and then break through the sidewalls, which are often thin barriers composed of drywall, to access units next to the rented unit, and then continue down the whole row of storage units.
  • Your own insurance has limitations – Be aware that your own private insurance may not provide the coverage you expect. The time to ask questions is before you need to file a claim.

With customers only being notified days or even months after a unit has been breached, and stolen items reported with no follow-up by the facility, the burden falls to you to make sure you keep informed of the status of your unit and your things.

What you can do to protect your belongings

Knowing if and when something has happened to your storage unit provides critical information—and an alert and a timestamp can help you act fast. With Kiwi IR from Skyhawk, you are notified in real-time when someone has entered your unit, prompting a call to the facility, where they can then access the security footage to get further information.

The Kiwi IR is an easy-to-set up infra-red remote monitoring device that is powered by cellular technology, with no need for Wi-Fi or Bluetooth connections. With Kiwi IR you can:

  • Gain built-in access and entry detection for your storage unit.
  • Monitor assets with nationwide cellular coverage.
  • Receive real-time notifications by text, email, and in-app.
  • Experience 2+ year battery life without recharging or replacing.
  • Benefit from rugged and weatherproof design.

Priced at $99, the Kiwi IR is less expensive than most monitoring devices. Factor in its unique standalone capability and cellular connectivity either, it is easy to deploy and costs nothing to use.

Learn more about the features and benefits of this powerful yet simple monitoring device. And start protecting the items in your storage unit today.

Skyhawk case study – Animal and Wildlife Control

Skyhawk case study – Animal and Wildlife Control

Lee’s Nuisance Wildlife Services was running into significant issues that made meeting customer expectations and adherence to trap-checking regulations challenging. Topping the list of problems was bad reception on existing cameras for trap monitoring, the expense of camera replacement, drive time for technicians, and the cost of gas.​..

Release Notes for Skyhawk CE Mobile App Version 5.9.5

Release Notes for Skyhawk CE Mobile App Version 5.9.5

Version: 5.9.5 (BUILD ID: 8079625)
Date: 07/12/2022

Changes and Improvements

  • Remote Updating of Sensor Sensitivity – You can now remotely update the sensitivity of a sensor without directly interacting with the device itself. Please note, this functionality requires a hub with firmware C018 or higher.
  • “View all devices” feature in Enterprise View – The “View all devices” feature which was added to the CE Deployment view in our last release has now been included in the EE Location view as well. This can be found when viewing the device details and selecting the ‘Location’ tab. From there, any devices that are deployed with the same customer/location ID will can be displayed on the map for your reference by clicking on ‘View devices with the same Customer ID’. Note that this should only be visible for devices that have external customer/location IDs associated with them.
  • General UI/UX Improvements – A variety of minor UI/UX improvements were made including: Heartbeat tile updated to simply show if device currently has a ‘Good heartbeat’ or ‘Missed Heartbeat’
    • Updated and streamlined content for the “Getting Started” introduction.
    • Improvements to clarify language across various modals and notifications within the app.
    • Hub and sensor heartbeat tiles showing the correct interval currently being communicated by the devices.
    • Improved form validation to be more consistent across all forms.
    • Enterprise users will note an update of the logo when logging in. The new logo highlights “Skyhawk EE”, our enterprise edition brand.
    • Support, Terms of Service and Privacy Policy were updated to reflect our new website.

 

Fixed From Previous Release 5.9.0

  • The “Date Added” sorting on the ‘All’ devices view has been corrected to display devices more accurately. Previously you may have noticed that devices (Kiwi, KiwiIR, Hub) were grouped separately from sensors. They now will sort correctly based on the date they were added.
  • The sensitivity tile for a Kiwi device previously would show ‘Disabled’ until it was tapped. This was corrected and will show the current sensitivity setting on load.
  • For Enterprise users, customers or locations that have been archived will no longer show up in the mobile app as options for deploying a device.

Impacts

On next app launch, the mobile app will auto-update.

Release Notes for Skyhawk CE Mobile App Version 5.9.2

Release Notes for Skyhawk CE Mobile App Version 5.9.2

Version: 5.9.2 (BUILD ID: 7936264)
Date: 04/19/2022

Changes and Improvements

  • New Deployment View for CE Customers – When in the device detail view, you now have access to a new Deployment view. In this view you can add some details pertaining to where you might be placing your device including: ‘Customer ID’, ‘Customer Name’, ‘Deployed by’, and ‘Address’. The previous Location view is still available and functional from this screen by clicking on ‘View Map’. Also, ‘Device name’ and ‘Description’ have been moved to this view (previously these were found on the Settings view).
  • Map view of devices with the same Customer ID The map view was updated to include the ability to view, on the map, devices that are assigned to the same Customer ID in the Deployment view. Tapping this option will refocus your map and show, via pins, the GPS location of the associated devices. NOTE: Any devices that do not have assigned Customer IDs will, for the time being, be grouped in this view. A future update will change this so that the “View devices with the same customer ID” is only available for devices that have a Customer ID assigned.
  • Improved pin dropping on the map – We have enhanced the ability of the map to allow a simple tap to move the pin placement of your device. Whenever this is utilized, the exact GPS location for the device is recorded, and using Google Place, we dynamically update the closest street address for the device.
  • General UI/UX Improvements – A variety of minor UI/UX improvements were made including: Heartbeat tile updated to simply show if device currently has a ‘Good heartbeat’ or ‘Missed Heartbeat’
    • When a tile has no data to display, it shows a more relevant message
    • Improved formatting of phone numbers
    • A confirmation when phone or email notifications are turned off
    • On the additional of a new device, the user is taken to the appropriate dashboard matching the added device type
    • And more…

Fixed From Previous Release 5.9.0

  • Fixed the incorrect ability to set the pause time to 24 hours and 59 minutes, when devices only allow for 24-hour pauses.
  • Updates to correct error handling issues during form validation, including the allowing for
  • certain special characters, but limiting the use of emojis in input and text fields.
  • Resolve typos and misspellings.
  • Improvements to general UI to ensure design and layout is as similar as possible across multiple device types with varying screen sizes.

Impacts

On next app launch, the mobile app will auto-update.